OMERS periodically uses surveys to ask members how we can improve our tools and processes to continue to meet their needs. "Finding out what pension information and are important to members will guide us as we move forward," says Jennifer Brown, OMERS Chief Pension Officer. "One focus this year will be our Additional Voluntary Contributions (AVC) program and maximizing retirement income." Environics, an industry leading research company, will help us with our research. Surveys will be conducted by email and by telephone. If you are contacted for a survey and you have any concerns, please call OMERS Client Services.