Disability Process Improvements

Thank you to everyone who provided input and helped us with our disability review.

The following process changes go into effect on July 1, 2018:

  • All employers must notify OMERS once the disability elimination period is fulfilled – i.e., submit a Request for an OMERS Plan Benefit (e-Form 143) once the member reaches the first day of the fifth month following the date of disability.
  • OMERS will then reach out to members directly to let them know what information they need to provide to assess their benefit.
  • OMERS will require members to send their written election before proceeding with the disability application.
  • An additional medical review will be undertaken within the first 24 months a member is on disability waiver of contributions (disability waiver).
  • A review will be completed every 24 months for members who are permanently approved for a disability waiver or disability pension.
  • Members on disability waiver who are deemed permanently disabled will be provided the option to go on a disability pension at any point in time.
  • Regular and consistent follow-ups with members and employers are being implemented to help members make timely and informed decisions.
  • The Notice of rehabilitative work – Form 152 has been changed to reflect that employers now only need to confirm that rehabilitative work meets OMERS definitions.
  • OMERS will support rehabilitative work plans when the:
    • employer verifies it meets the definition of rehabilitative work; and
    • member provides medical evidence supporting the need for rehabilitative work; and
    • rehabilitative work period falls within two years of the initial return-to-work date.
       

Training, and documentation support for disability administration process changes

Some employer disability processes will be impacted by the changes going into effect on July 1, 2018.
To support you through these changes, we have prepared webinar training sessions, developed a disability e-Learning module, and updated our disability documentation. We also have dedicated in-person disability workshops in London, Toronto, and Ottawa, and the disability information for the Sudbury workshop will cover all changes.

To learn more:

We’re here to help

Contact OMERS Client Services if you have questions.

More about the disability review